Table of Contents
Why Android Apps Keep Crashing or Not Opening
Few things are more frustrating than tapping an app… and it instantly closes.
I’ve personally faced this issue on my Infinix Android phone, and the good news is:
most app crashing problems are easy to fix without needing a technician.
In this guide, I’ll walk you through the exact beginner-safe steps that have helped many people restore their apps successfully.
Understand What “App Crashing” Really Means
When an Android app crashes, it means:
- The app starts but suddenly closes
- It freezes on the loading screen
- It won’t open at all
- It keeps stopping repeatedly
Android usually shows messages like:
- “App keeps stopping”
- “Unfortunately, this app has stopped”
This is very common and usually caused by software issues, not hardware damage.
Common Reasons Android Apps Crash
Apps crash for several simple reasons, including:
- The app needs an update
- Your phone storage is full
- Corrupted cache files
- Android system bugs
- Outdated Google Play Services
- The app is not compatible with your Android version
- Too many apps running at once
Now let’s fix it properly.
Fix Option 1: Restart Your Phone First (Quick Reset)
This is the simplest fix, and it works surprisingly often.
What to do:
- Press and hold your Power button
- Tap Restart
- Wait for the phone to reboot fully
- Open the crashing app again
If it still crashes, continue below.
Fix Option 2: Clear the App Cache (Most Effective Beginner Fix)
Cache files help apps load faster, but corrupted cache is one of the biggest causes of crashing.
Follow these steps:
- Open your phone Settings
- Scroll down and tap Apps or App Management
- Find the crashing app (example: WhatsApp, Chrome, Facebook)
- Tap Storage & Cache
- Tap Clear Cache
- Close Settings
- Try opening the app again
✅ This fix worked for me immediately when Chrome kept crashing.
Fix Option 3: Force Stop the App and Reopen
Sometimes the app is stuck in a broken background process.
Steps:
- Go to Settings
- Tap Apps
- Select the crashing app
- Tap Force Stop
- Confirm
- Reopen the app
Fix Option 4: Update the App from Google Play Store
Outdated apps often crash after Android updates.
Do this:
- Open the Google Play Store
- Search for the app name
- If you see Update, tap it
- Wait for the update to finish
- Open the app again
Fix Option 5: Free Up Storage Space (Apps Crash When Storage Is Full)
Android apps need free space to run properly.
Check your storage:
- Open Settings
- Tap Storage
- If storage is above 90% full, clean up space
What to delete safely:
- Old videos and photos
- Unused apps
- Large downloads
- Cached junk files
If your phone is slow overall, this full guide will help:
How to Make Your Android Phone Faster (Easy Speed-Up Beginner Guide)
Learn how to clear lag, boost performance, and stop frequent app crashes.
Fix Option 6: Clear App Data (Resets the App Completely)
This will reset the app like new, so use it carefully.
Steps:
- Go to Settings
- Tap Apps
- Select the crashing app
- Tap Storage & Cache
- Tap Clear Data or Clear Storage
- Confirm
- Open the app again
Fix Option 7: Update Android System Software
System bugs can cause apps to crash across your phone.
Update your Android:
- Open Settings
- Scroll down and tap System
- Tap Software Update
- Tap Check for Updates
- Install any available update
Fix Option 8: Fix Google Play Services (Hidden Cause)
Many apps depend on Google Play Services.
Steps:
- Go to Settings
- Tap Apps
- Tap Show System Apps (if available)
- Find Google Play Services
- Tap Storage
- Tap Clear Cache
- Restart your phone
Fix Option 9: Uninstall and Reinstall the App
If the app installation is corrupted, reinstalling fixes it.
Steps:
- Press and hold the app icon
- Tap Uninstall
- Open Play Store
- Download the app again
- Log back in
Final Checklist (Quick Recap)
Before you panic, try these in order:
- Restart phone
- Clear app cache
- Force stop app
- Update app
- Free storage space
- Clear app data
- Update Android system
- Fix Google Play Services
- Reinstall the app
Final Thoughts (Encouraging + Trust)
Android apps crashing is one of the most common problems beginners face, but the good news is that it’s almost always fixable with safe steps.
This process worked for me personally on my Infinix device, and I’ve helped many others fix the exact same issue without stress.
If your phone is also facing multiple Android problems, don’t miss this full beginner guide:
How to Fix Common Android Phone Problems (Step-by-Step Beginner Guide)
Covers charging, overheating, lag, storage errors, apps crashing, and more.
Why do Android apps keep crashing suddenly?
Apps crash due to corrupted cache, low storage, outdated updates, or Android system bugs.
Does clearing cache delete my app data?
No. Clearing cache only removes temporary files and does not delete your login or saved information.
What should I do if an app won’t open at all?
Start by restarting your phone, then clear the app cache, update the app, and reinstall if needed.
Can low storage cause apps to crash?
Yes. When storage is almost full, Android apps struggle to run properly and may crash often.
Is it safe to clear app data?
Yes, but it resets the app completely. You may need to log in again afterward.
Why do multiple apps crash at the same time?
This usually happens due to outdated Android software or Google Play Services issues.
How do I fix Google Play Services crashing apps?
Clear Google Play Services cache, restart your phone, and update your system software.
When should I take my phone to a technician?
Only if apps crash even after reinstalling, system updates, and storage cleanup — hardware issues are rare but possible.
